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Phone and Video Interviewing for Corporate Cabin Crew



In the Covid-19 world, commercial aviation is in lockdown, but are there some glimmers of light for cabin crew furloughed or worrying about their jobs far beyond commercial aviation, which is in business aviation. As the lockdown lifts, there will be people who will prefer to travel by business jet for health and safety reasons, and this is supported by research coming from multiple sources.


Knowing about articles such as this one by Forbes will make you appear that much more knowledgeable when it comes to answering some of the questions that you can expect to get.


Charter flights have regained a 90% booking capacity as of June of 2020, according to GoGo Business. Magellan Jets’ reported a 117% increase in customer acquisition for June. Chartered aircraft are estimated to have 30 times lower risk for Covid-19, according to GlobeAir. Monarch Air Group, a private jet charter provider, saw an increase in demand based on the total number of booked flights, which rose 125 percent year-over-year; compared to June 2019. And 52% of their secured charter contracts from June 2020 were from new business.”

Understanding some of the industry players and how they are responding will give you an edge in your covering letters for the VIP jobs.


The EliteCrew VIP Aspire course is designed to equip you so when you apply for a corporate jet opportunity you have that X-factor which makes your CV stand out. If you have not carried out work previously this will give you a great insight into the role and the differences between the airlines and private aviation.


In a previous blog, we talked about cabin crew interview strategies and how you should be preparing competency-based answers beyond the common questions of:


  • Why should we employ you at XYZ?

  • Why do you want to be VIP crew?

  • Are you applying for other corporate work?


This will help you to generate find 4-5 solid examples from your career that are good at covering most questions you can be expected to ask. You can then start to develop them, recalling exactly what happened in those circumstances so at your interview you can remember them vividly and present the key learning aspects you had during those experiences. Once you have these examples practice explaining them out loud so that your responses are clear and to the point.


Just remember to get the interview means your CV has to stand out. We cover the keys to interview success in our VIP Aspire Course. When a VIP Cabin Crew job is advertised, they may not even read anything sent after the first day as the response is always overwhelming, so you have to be fast! Sometimes the chief flight attendant or crew manager will only look at the first 10 or 20.


In these uncertain times, a lot of recruiters themselves are working from home, and therefore to expect an interview in person is going to be unlikely. As a bonus, it saves time and money for them as well as being able to recruit in some areas in the world where access to possible candidates may be limited.


So, what is different from a video interview to a normal one?


Firstly, check that you are somewhere quiet that has a reliable internet connection, so you don’t get cut off halfway through, although these things still happen! Secondly prepare as with as much conviction as you would with any other interview, but also remember the following:


  • Make sure that your background is quite plain and professional, no distractions on the wall behind you!


  • Close the door and keep your pets, friends, partners and kids out.


  • Make sure you look presentable and smart, no one will want to interview you in pyjamas…


  • Watch your body language, no folding arms or fidgeting. Sit tall and behave as if you are at an interview in person, no slouching.


  • Even if it feels silly, smile and hold eye contact with an imaginary person if you can’t see them, it really will help you focus and seem more relaxed. Practise!


Remember the lag and delay in a video call. Remain polite and courteous and try to avoid talking over the recruiter at any point. Speak a little slower than you normally do and be clear in your speech. Try not to fill spaces with too many ‘ah’s’ or “erm’s” or ‘but’s’ and do remember to breathe!


Also, be aware of the culture and political correctness in what you say, you don’t want to be judged on a comment that may have come out wrong. Remember to pause and think before an answer and show consideration. Don’t be afraid to ask the question a second time if you didn’t hear it.


On a telephone interview, it becomes even more important to pause and listen. Keep the answers just a little bit shorter so it becomes a bit of a dialogue, else you might talk for 2 minutes and lose the interviewer's attention. On top of this, you have you convey your enthusiasm and passion with your voice so ensure you sound upbeat and positive.



Prepare well and you are well on your way to passing the VIP cabin crew interview stage.


Becoming a VIP flight attendant requires hard work and dedication and you will need to do your research and learn new skills. If you work hard enough and can make yourself stand out, you are more than likely going to get a response from an application offering you your dream job.



Working as VIP/corporate cabin crew will give you an opportunity to meet people you never could on a regular job, such as royal family members, superstars and billionaires and you will travel to places you have never been to before.


We can help you take the first step and make your CV stand out from the crowd by taking our VIP Aspire course – find out how at EliteCrew.


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